Real-time Personalized Marketing for Cross-selling/Up-selling Products

CHALLENGES

The Retail Banking Division aims to send personalized marketing notifications to each customer, tailored to their needs and transaction history. These notifications are sent instantly when customers make a transaction or spend via card. This approach can be combined with card-accepting merchants/stores to increase transaction volume through the bank.

Retail Division

Real-time marketing

Streaming, ML

COMPLEXITY

LOW
HIGH

BUSINESS IMPACT

LOW
HIGH
Banking
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WHAT'S IN THE SOLUTION ?

Solution Diagram
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BENEFITS

Minimize Latency: Minimize latency in delivering promotions to customers

Enhance Customer Satisfaction: Offers tailored to needs and delivered at the right time

Increase cross-selling/up-selling potential: Understand customer consumption behavior

Personalize Marketing: Understand customer consumption behavior

Real-time Personalized Marketing for Cross-selling/Up-selling Products